Mailtraq - the Complete Email Server

Enstar for Mailtraq email server sales & support
Making world-class Internet technology affordable  

Search for:

Advanced search

KB13040101 Rebuilding a corrupt Configuration


Restore from backup
If your main configuration becomes corrupted you should always first attempt to restore it from your last known good backup.

How to restore a configuration...

Corrupted user mapping


"...all my users have become attached to the Admin account as well as showing in the mailboxes section - and they are all flagged 'red'."


If you have no valid backup then you can attempt to restore the correct relationships between your users, orphan mailboxes, address-books and calendars as follows.

Use the Tools | Backup Configuration to capture the present state of your Configuration.
Do not skip this step!

Download and unpack the 'fixownerships' script [Download]

Then, in the Mailtraq console, go to Tools | Execute Script

When the script window opens, go to File | Open...
and select/open the fixownerships.js that you unpacked from the download.
It will open in the window and look similar to the image (shown after execution).
Fire the script at Script | Execute in that window
It will offer you a list of corrections, first of mail, then calendars and addressbooks.
And that should put your ownerships right.
Once you have confirmed that your Configuration is working normally, immediately take a backup using Tools | Backup Configuration




Keywords: kb advanced users troubleshooting
Mailtraq Highlights...
 SMTP Server     Mailtraq SMTP email server video IMAP Server     Mailtraq IMAP email Server video
 POP3 Server     Mailtraq POP3 email server video Proxy Server     Mailtraq proxy email server video
 Webmail Server     Mailtraq webmail email server video Mailing-list Server     Mailing list email server video
 Groupware Services     Mailtraq groupware email services video Spam and Virus control     Spam and virus control email server video


   Copyright © 2003 - 2011 Enstar Ltd, Enstar LLC & Fastraq Ltd. All rights reserved. Privacy policy.
   Mailtraq® is a registered trademark of Fastraq Limited.