Support options Pre-sales Enquiries If you have questions about Mailtraq that you have not found answers to on this website, or if you have questions about Educational or other discounts, or simply wish to discuss Mailtraq before purchase please use this enquiry form or call us. Custom Builds If you have particular requirements that are not met by the standard product offering we may be able to help. Mailtraq has an active Development Team who are interested in providing special builds and additional 'custom' functionality. There may be an additional charge - but at special low rates. If you need some custom work, please click here or call us to discuss your requirement. There is no obligation.
Getting Support| 1 |  The Getting Started Guide explains how email servers work, what to expect and how to go about setting up your email system
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| 2 | The FAQ - Frequently Asked Questions - page covers most of the installation support questions we receive. It explains how to resolve conflicts with other software, and the most common reasons for either not being able to receive email or send it |
| 3 | Configuration Support
There are complete Feature descriptions and Configuration Tips on this website - arranged Feature by Feature: Look here Program Help Files
The definitive source of technical assistance is the help file included with the program. This contains not only information about the individual dialogs and settings, but also general information of benefit to anyone setting up an email system. |
| 4 | Still need help? Use ' Premium Support' and we will help you resolve your problem*. Find out how ... |
*Regular 'Premium Support' normally excludes Mailing List and custom script support.
Product Support is what makes the difference. We provide you with simply the best support service available. Period.
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