Mailtraq is ideal for business, with its emphasis on ease of use, flexibility, and affordability. Mailtraq provides a powerful e-mail and Internet connectivity solution.
Professional email addresses for everyone
Mailtraq provides you with professional email addresses for everyone in your organisation. Its flexibility makes it easy for your organisation to have role addresses (such as sales@ or support@) that are redirected to individuals, groups, or shared. Individual can collect their mail locally or have it redirected to external accounts if they are working away from the office.
Customer relationship management
Mailtraq helps you keep in touch with your customers. Carefully used, mailing-lists can provide customer loyalty through opt-in announcements lists. Mailtraq provides built-in management mechanisms to fulfil legal obligations for opt-outs.
Event-driven emails allow you to automatically respond with personalised emails to customer-driven events (purchasing, registering on your website etc), and collect data for future analysis.
You can host email discussion forums, where customers can provide each other with peer-support and reduce the support burden on your own staff.
Control staff access to the Internet
With businesses becoming legally responsible for their employees actions on the Internet, Mailtraq's monitoring proxy provides you with the power to control and monitor every action your employees take. Your ability to monitor acts as a powerful incentive for everyone to play by the rules. Whether they are browsing the web* or sending emails, Mailtraq puts you back in control.
* Proxy option required for web control
We recommend this edition for growing businesses that need the flexibility to handle staff both on and off-site, or hot-desking. The ultimate solution for professional email.
This edition includes everything in the Essential Edition, and additionally has the strength to support a user base of thousands, with LDAP (address books), IMAP (keeping or sharing mailboxes on the server), and an extensible built-in WebMail System - where users can process their email direct from their Internet browser from anywhere in the world.