Mailtraq - the Complete Email Server

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Get support here...

Please check the FAQ page - most common issues are addressed there.

If you are having problems configuring Mailtraq, and you have not been able to find the answer  - then we provide support for users with a valid license or upgrade protection.

Please complete the form below, and a member of the support team will contact you as soon as possible.

You will need to tell us your Installation Id, the Version and Build and which Database Mailtraq is are using.
Find out how, here.

Make sure we can contact you
If you have lost access to your normal email service be sure to use an alternate email address so we can contact you - such as your personal Gmail, Yahoo or Microsoft (Outlook Live) account.

If you are really stuck, then you can Contact Us - but always complete this form first as the Support Team will use it to assist you.

How to send Log Files
It is often helpful to include information from the Event Log when requesting support. Find out how, here


Support Ticket Number  
Installation Id  
Windows Operating System  
Version, Build and Database in use
 Find out how, here ...
First Name   
Last Name   
Contact email address
Use an alternate address if needed
A brief description of your problem   
Extract from Mailtraq Event log   


Mailtraq Highlights...
 SMTP Server     Mailtraq SMTP email server video IMAP Server     Mailtraq IMAP email Server video
 POP3 Server     Mailtraq POP3 email server video Proxy Server     Mailtraq proxy email server video
 Webmail Server     Mailtraq webmail email server video Mailing-list Server     Mailing list email server video
 Groupware Services     Mailtraq groupware email services video Spam and Virus control     Spam and virus control email server video


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   Mailtraq® is a registered trademark of Fastraq Limited.