How to UpgradeWhat Version of Mailtraq am I using? Do I have valid Upgrade Protection? Find out here
How to upgrade a current version of Mailtraq
(and how to upgrade Mailtraq 2.7 - 2.15 to Mailtraq 2.17+) | You need valid Upgrade Protection
Mailtraq comes with 12 months Upgrade Protection, and you need to have current upgrade protection to obtain an upgrade.Renewal
You can renew your Upgrade Protection here ... |
Getting the Upgrade
You get the upgrade from the 'Available Downloads' on the downloads page at your account at https://my.mailtraq.com See details below. 
Overview
Mailtraq 2.16.2 introduced a Console based on the Microsoft Management Console (MMC) for use with all editions of Windows: NT/XP/2003, Windows 7, Windows Vista and Windows 2008.
It is recommended that users of older versions of Mailtraq transition to the new MMC Console. If you have questions about upgrading your Mailtraq, please contact support Moving
If you are upgrading and also moving your Mailtraq to a new machine, please read the advice on Moving Mailtraq... A.) Get the new Upgrade 1.) Access your account at https://my.mailtraq.com a. Follow the link in the Invoice you received when purchasing Mailtraq, or: b. You may log into your account with the email address you registered with originally, and your password. If you created a personal password for your account you should use that
or you may use the Installation Id of one of your Mailtraq purchases.
2.) Locate your Installation in the account 'Home' page 
and click the blue underlined text to open the next window. 3.) At the next screen, click the [Download Mailtraq] button.
If you have multiple Mailtraq installations check that you are working with the correct Installation Id. 
4.) The 'Available Downloads' screen will open.
We recommend that all Mailtraq installations now use the WiX/MMC Edition B.) Method Locate the box titled 'Available Downloads', and select the option you desire.
Click the blue underlined text to download, and at the Windows prompt that follows, confirm the 'Save' to download the file to your Mailtraq machine. 
| Upgrading Existing WiX/MMC Console | | Upgrading a Traditional Console | Download the 'New Installations' file as highlighted above. The MMC Console does not require different downloads for Installing and Upgrading, so you always use the WiX/MMC 'setup' edition & method whether it is a new install or an upgrade. Files are in the format: MailtraqWixSetupnnnn.exe 1. Stop Mailtraq Service
Select Stop Service from the Monitor in the system tray. The icon will change from running  to stopped 
Then Exit the Monitor to close it. 2. Take a 'safety' backup of the Mailtraq Database folder.
The default location is:
'C:\Program Files\Mailtraq\database' We do not recommend relying on your regular daily backup, as that may be in a compressed format and not readily swappable. 3. Run the download
4. Restart Mailtraq if it does not restart automatically.
You may archive or discard the 'safety' Database backup. | | When upgrading a Traditional Console to the MMC Console, you should first check you are using the AFX database - and if necessary change to AFX ( see how). Upgrading
Download the same 'New Installations' file highlighted above.
Files are in the format: MailtraqWixSetupnnnn.exe
1. Shutdown Mailtraq 2. Take a 'safety' backup of the Mailtraq Database folder. The default location is:
'C:\Program Files\Mailtraq\database' We do not recommend relying on your regular daily backup, as that may be in a compressed format and not readily swappable. 3. Run the download 4. Restart Mailtraq if it does not restart automatically. When Mailtraq restarts it will be using the MMC Console (read more... ). You may archive or discard the 'safety' Database backup. | | | | |
Windows 2003 Firewall Error
While running the installer you see:
"Error 25580 cannot connect to Windows Firewall." The error implies that the Windows Firewall is installed but has been stopped.
The MSI installation package enters a profile in Windows Firewall to allow Mailtraq to host services. Use the Windows Service Control Panel to start it before installing so that it can be correctly configured. If Windows Firewall not installed at all it shouldn't cause a problem. Using Pre-release Editions
Unless otherwise advised by Mailtraq Support we recommend using Release versions in Production environments. Pre-release versions are normally stable, but have not necessarily been fully tested. Please contact Support if you would like to use a pre-release version to access new features, and we will be happy to make a recommendation. Tip: Now would be a good time to review your Backup policy | | Why upgrade?
2.17b Major New Features
Multiple high efficiency improvements 2.16 Major New Features
High Security - SSL TLS update
IMAP - increased efficiency
New Console - suitable for all Windows operating systems
Delivery Monitor - easy to understand delivery reports
Monitor Status - Connections, Messages, Volume & Traffic
DNS Resolution - major updates 2.15 Major new Features
Greylisting - New anti-spam
SpamAssassin - service update
Webmail - address book updates 2.15b Major New Features
Anti-virus - AVG 8 support
Calendaring - Enhancements
Performance Improvements to outbound mail delivery monitoring
High performance message import with routing and the ability to monitor a folder 2.14 Major New Features
iCalendar Support
SyncML server
Blackberry Support - IMAP, Contacts and Tasks
Dictionary Attack - major updates 2.12 Major New features
Anti-spam - Connection Management
Anti-virus - Open source ClamAV support
Eudora import wizard
Anti-spam - SMTP rejection based on absence of RDNS record
SSL support for SMTP, POP3, IMAP
Anti-spam - controllable header line limit to SMTP service
Calendar based Autoresponders
ICS calendar invitations
Cluster gateway support 2.11 Major New features
Anti-spam - SpamAssassin 3.2 support
Vista edition introduced 2.10 Major New Features
IMAP Idle - 'Push email' support
Anti-spam - Improved POP3 Dictionary Attack prevention
Admin assistance - Disk Space Warning monitor
AFX database introduced
2.9 Major New Features
Anti-spam - SpamAssassin integration
DomainKeys integration
2.8 Major New Features
Outlook import wizard
New Phrase Library feature in Standard Webmail 2.7 Major New Features
Admin assistance - Database backup system
Introduced Enhanced Web Access webmail
Major Disclaimer update
Firebird Database introduced and numerous major service improvements from previous Mailtraq 2 releases. For a full list of Features and updates since November 2001 go to https://my.mailtraq.com/builds.asp |
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How to Upgrade an older Mailtraq to a current version Mailtraq 2.7 introduced a new Database structure for Mailtraq Professional When upgrading very old versions of Mailtraq, that is Mailtraq 2.n - Mailtraq 2.6 follow the procedure for Transitioning (read more... ) If you have questions about upgrading a Mailtraq prior to Mailtraq 2.7 please contact support
How to Upgrade a Trial Version to access pre-release features
Also how to access non-standard trial licenses
When you download a trial from the website and you look at the Installation Id you may see that it is 0000-0000-0000-0000
If that is the case you need to get an Installation Id to access a trial version to of Mailtraq.
You need to create an account here: https://my.mailtraq.com From your account there you will be able to use the [Purchase or Try] button in the left menu, select the version and size of Mailtraq you wish to try (the standard download is Mailtraq Professional 50-users with Proxy) and check the 30-day trial box at the bottom of the page. After you have confirmed your actions and returned to your 'Installations' page, you will have access to all the builds available from the [Download Mailtraq] button - as described above. New Installation Id
You will be able to download the latest pre-release version and install it as described at the head of this page. You will also be provided with an Installation Id which you can use to update your current download as explained here: www.mailtraq.com/about | 
