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KB07113001 Installation tips


The page below  is served in place of the Console Installation-page during a standard 30-day Trial

When the trial period is over, and a license has been purchased, the "evaluating" Mailtraq page is replaced with an informative page (see right) drawn from your online account at

You can manage your license online from your account - including changing contact details, increasing the license size and renewing your support and upgrade protection.

Mailtraq is fully compatible with Windows XP and above.

Using Windows 2000/2003 Server?  Read here for more information 
Administering Mailtraq remotely?    Read here for more information

Using desktop anti-virus (eg McAfee™, etc)?   Make sure you allow
access to Port 25. These anti-virus programs close Port 25 which
is essential for the transfer of email by SMTP

Evaluating Mailtraq

Thank you for evaluating Mailtraq. You have installed a time-limited, but fully-functional version of Mailtraq, so you can fully configure it and use it in a live scenario (see Testing below).


  • Initial Configuration - use the Getting Started Wizard in the 'Help' menu.
  • Add more users - from Users in the 'Options' menu.
  • Adding IMAP, LDAP etc - go to Services in the 'Options' menu.
  • Email client configuration is described in the Knowledgebase
  • Allow Mailtraq traffic through your Firewall

Getting Started

  • Getting started with Webmail
  • Getting started with IMAP
  • Getting started with POP3

Problem Solving

Troubleshooting - Mailtraq Support FAQ

Next Steps - when you are ready

Evaluating in parallel

How to test Mailtraq on your network (if you already have another mailserver installed).

Help and Support

Use the FREE Mailtraq Community Forum:

If you should need assistance during your evaluation, contact our pre-sales enquiry team for free support. However, many basic issues are covered in the Help File which is installed with the products, and in the Features section of the website, where there are knowledgebase articles, and product tours to help you get started.

After the 30 day evaluation - going live

When you have completed your evaluation, you can purchase an Installation Id license - which will work without a time limit. Simply return to the site and purchase the license you require. You will be able to keep all the configuration settings made during your evaluation period, so the transition from trial to operation is seamless - to activate all you need to do is enter the new Installation ID into the Help | About Mailtraq dialog.

Click here to purchase your license


Keywords: kb troubleshooting start
Mailtraq Highlights...
 SMTP Server     Mailtraq SMTP email server video IMAP Server     Mailtraq IMAP email Server video
 POP3 Server     Mailtraq POP3 email server video Proxy Server     Mailtraq proxy email server video
 Webmail Server     Mailtraq webmail email server video Mailing-list Server     Mailing list email server video
 Groupware Services     Mailtraq groupware email services video Spam and Virus control     Spam and virus control email server video


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