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The Knowledgebase contains the latest information on configuring and using Mailtraq, and should be used in conjunction with the online Help File included with the program.

Articles cover installation issues, interoperability, and general techniques outside the scope of standard descriptive documentation.

Many of the articles are based on contributions from users and resellers. If you have developed a technique which you feel would be of value to others please contact us.

If you cannot find the information you require, try the search engine.

Latest additions to the Knowledgebase:


Advanced Features
KB00060101 Using Multi-Homed Services
KB00060102 User Management through Scripting
KB04062901 Integrate Mailtraq with PHP
KB07071301 Registry Keys
KB07080101 IMAP and the IDLE command
KB07101101 Mail Forwarding (HTTP Service)
KB13040101 Rebuilding a corrupt Configuration

Anti-virus & Anti-spam 
KB00032801 Using Norton Anti Virus with Mailtraq
KB09032301 Installing clamAV Anti-virus
KB08030601 Installing clamAV ver 0.92 Anti-virus
KB08030602 Installing clamAV ver 0.95 Anti-virus
KB08111301 Tuning DBLs - Additional configuration
KB10100801 Adjusting SpamAssassin settings

Archives
KB01120811 Hiding From field in Archives
KB01040902 Using Archives with Mailing Lists
KB03030701 Archiving messages to disk
KB07011901 Creating a stand-alone archive
KB09103001 Working with Archives
KB14030401 Advanced Archiving - Archive Quota

Calendars
KB03102901 How to use Calendars for Project Management
KB07103001 Debugging calendar entries
KB08081301 Updating Calendaring
KB12073101 Manual calendar backup

Client configuration
KB02012807 Outlook XP & 2003
KB02012801 Internet Explorer Mail (3.0)
KB02012802 Forté Agent
KB02012803 Eudora Mail
KB02012804 Pegasus Mail
KB02012805 Outlook '97
KB02012806 Outlook '98 and Outlook Express
KB05111704 Connecting mobile devices
KB06061301 Outlook 2000 - IMAP
KB07011601 Problems with Winmail.dat
KB08032501 Outlook 2007/10
KB08111701 Working with Blackberry Devices
KB08111702 Preparing a BlackBerry Device
KB08122901 Troubleshooting client connections
KB10111801 IMAP UID errors
KB16051301 IMAP Manual delete by UID
KB12052301 Connecting Fax/Voicemail to Email System
KB12061501 Outlook - integrating autoresponder

Dial-up
KB02050201 Troubleshooting unexpected dial-ups
KB01120802 Multilink PPP with ISDN
KB01120803 When downloading large e-mails Mailtraq disconnects before completing
KB00030601 Why is all my outbound mail stuck in the outbox?

FTP
KB02050401 Using the FTP Proxy service
KB06072701 Using Mailtraq as an FTP server

General Configuration
KB01032801 Using Mailtraq with DSL or ADSL
KB01040901 Why doesn't Mailtraq always collect POP3 mail when I go online?
KB00022607 Identifying the Mailtraq Server's IP Address
KB00060701 Using a Network Router with Mailtraq
KB03041101 Backing up your Mailtraq installation
KB04101401 Send message to all local users
KB04102901 Windows Firewall
KB05070801 Out of Office
KB06040401 - TCP/IP & Multi-homing
KB08031401 Installing an update
KB08040701 Simple upgrade
KB08082701 SyncML
KB08092301 Migrating from another mailserver
KB11030301 Importing Outlook PST files
KB03041102 Backing up for data intensive users
KB09073001 Mailtraq as an Anti-spam perimeter server
KB11122101 Using Wildcards
KB12061501 Outlook - integrating autoresponder
KB12062201 A DNS Primer
KB01060101 - Backup Configuration to Schedule

Getting Started
KB02051001 Collecting and routing POP3 email
KB00022602 E-Mail Quickstart Guide
KB00022603 Web Proxy Quickstart Guide
KB00022605 Using the Web Administrator
KB00022608 Getting Started with Mailing Lists
KB03030601 FAQs - most frequent support queries
KB03032501 SMTP service will not start, prevents outbound mail handling
KB03101402 Filter Criteria
KB05070802 A beginner's guide to mail servers
KB05081901 Working with Contacts & Address Books
KB05081902 How to set up LDAP
KB05111701 Testing Mailtraq
KB06020601 Managing Windows IIS
KB06020901 Resolving inbound/outbound mail problems
KB07113001 Installation tips

Mail
KB02052301 Using 'Temporary addresses' to reduce SPAM
KB01080201 Preventing Mail Relay Abuse
KB00022804 The Aliases File
KB03141001 Creating a simple Mail-group or Distribution list
KB00022806 Using the Mailtraq-Pegasus Gateway
KB00022808 How does Mail Barring work?
KB00030302 Sending Mail without a Smart Host
KB01121001 Why are there mail messages stuck in my Outbox?
KB01120906 Correcting a broken outbox
KB01120905 What is the general procedure for clearing outgoing mail problems?
KB01120810 Creating ASCII files from incoming mail instead of routing it
KB00030601 Why is all my outbound mail stuck in the outbox?
KB05103101 Sending mail to large mailhosts
KB07080101 IMAP and the IDLE command
KB08072101 Limiting the size of emails
KB0808271 Intermittent problems sending mail from clients

Mail - outbound
KB00030302 Sending Mail without a Smart Host
KB01121001 Why are there mail messages stuck in my Outbox?
KB01120906 Correcting a broken outbox
KB01120905 What is the general procedure for clearing outgoing mail problems?
KB00030601 Why is all my outbound mail stuck in the outbox?
KB05103101 Sending mail to large mailhosts
KB0808271 Intermittent problems sending mail from clients

Mailing lists
KB00022805 What do the terms used in Mailing Lists mean?
KB01040902 Using Archives with Mailing Lists

News
KB01120804 Mailtraq fails with multiple/parallel connections to a news server
KB00022803 Choosing a News Collection Method
KB00022606 Turning Mailing Lists into News Groups

Proxy
KB00022603 Web Proxy Quickstart Guide
KB01120901 Using the Content Barring (blacklists/whitelists)
KB01120903 Why does content barring only report the user guest?
KB03031402 Configuring web proxy content barring

Remote Administration & Monitoring
KB03011001 Remote administration of the Mailtraq Console
KB03031403 Remote monitoring of outbound email service

Scripting
KB01120902 Autoresponding to external mail only
KB09092301 Scripting example
KB12041301 Change message Reply-to Address
KB14030601 Scripting example - webmail

Security
KB01120904 Why do some email attachments get renamed to .TxT ?
KB00022601 Guide to Mailtraq Security
KB15021801 Configuring TLS Connections

SMTP
KB01080201 Preventing Mail Relay Abuse
KB01120806 What is the error [553 sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1)]?
KB03032501 SMTP service will not start, prevents outbound mail handling
KB05061301 SMTP Auth - working with Stunnel
KB05100401 Configuring Mailtraq to work with MessageLabs/SymantecCloud
KB05111702 Remote users (Allowing controlled Relaying)
KB06051001 Reverse DNS
KB06082101 Messages returned marked 'Blacklisted'
KB06082102 Messages returned marked 'Mail Relay Denied'
KB11061701 Mailtraq Blacklist RCPT flow

Troubleshooting
KB02050601 How do I move mail from the Remote POP3 mailbox?
KB02050602 POP3 email routing suddenly stops working
KB01120805 Error: 'Out of bufferspace' using Mailtraq Proxy
KB01120807 What is the error 'Too many concurrent connections from one IP address' ?
KB01120801 What is the purpose of the lost found directory?
KB01120803 When downloading large e-mails Mailtraq disconnects before completing
KB00062301 Recovering from Mailtraq Startup Problems following a system crash
KB00030601 Why is all my outbound mail stuck in the outbox?
KB03101402 Filter Criteria
KB03111101 Mailtraq uses 100% CPU after power failure / hard reboot
KB04102101 EXCEPTION & Error 103
KB05103101 Sending mail to large mailhosts
KB06031701 Support - How to take a screenshot
KB06070501 Modifying the Mailtraq Registry entry
KB06071801 Recovering from Database corruption (AFV)
KB06122001 Managing the Postmaster mailbox
KB06071802 Repairing a corrupted Firebird database
KB07091801 Clearing the outbox - Open Relay recovery
KB07102201 Mailtraq message format
KB07112601 Capturing the data stream
KB07113001 Installation tips
KB08012201 Rebuilding an installation
KB08040101 Repairing a corrupt AFX 'mailbox'
KB08072101 Limiting the size of emails
KB08081302 Copying the Configuration
KB13040101 Rebuilding a corrupt Configuration
KB08111702 Preparing a BlackBerry Device
KB08122901 Troubleshooting client connections
KB08122902 Revert to previous build
KB09092201 Sending Log Files
KB10052701 AFXutils - Advanced AFX file manipulation
KB0808271 Intermittent problems sending mail from clients
KB10111801 IMAP UID errors
KB16051301 IMAP Manual delete by UID
KB11101901 AFX Viewer
KB11111401 Log files and Exceptions
KB11122001 Understanding Backup Failures
KB12052301 Connecting Fax/Voicemail to Email System

User Management
KB00060102 User Management through Scripting
KB00022401 Importing Student Lists
KB00030301 Allowing only some local users to send mail remotely
KB04062901 Integrate Mailtraq with PHP
KB06042401 Monitoring an account
KB07071301 Registry Keys
KB13040101 Rebuilding a corrupt Configuration
KB10060801 Delegating user management (Web-based User Manager)
KB15020301 Decoding MD5 Hash Usernames

WebMail
KB03031401 Setting up a multi-domain WebMail system
KB04020201 Changing the webmail port
KB06020602 Accessing webmail
KB06061001 Webmail gives Error 404 - Page cannot be found
KB07101101 Mail Forwarding (HTTP Service)


Mailtraq Highlights...
 SMTP Server     Mailtraq SMTP email server video IMAP Server     Mailtraq IMAP email Server video
 POP3 Server     Mailtraq POP3 email server video Proxy Server     Mailtraq proxy email server video
 Webmail Server     Mailtraq webmail email server video Mailing-list Server     Mailing list email server video
 Groupware Services     Mailtraq groupware email services video Spam and Virus control     Spam and virus control email server video

 

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   Mailtraq® is a registered trademark of Fastraq Limited.